Terms of Service

Please read these terms carefully before using our file translation services.

Last updated: January 15, 2024
Effective: January 1, 2024
Service Agreement

By using Doc-Translate.io, you agree to these terms and our service conditions.

User Responsibilities

Users must comply with usage guidelines and respect intellectual property rights.

Payment Terms

Clear pricing, billing cycles, and refund policies for our services.

Service Limitations

Understanding service availability, limitations, and liability terms.

Agreement to Terms

These Terms of Service ("Terms") govern your use of Doc-Translate.io services operated by Doc-Translate.io Inc. ("we," "us," or "our"). These Terms apply to all visitors, users, and others who access or use our services.

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service. We reserve the right to update these Terms at any time, and your continued use of the service constitutes acceptance of any changes.

Service Rules & Guidelines

Acceptable Use

  • Use services for legitimate translation purposes only
  • Do not upload illegal, harmful, or copyrighted content without permission
  • Respect file size and usage limits
  • Do not attempt to reverse engineer or hack our systems

Prohibited Activities

  • Uploading malicious files or viruses
  • Sharing account credentials with others
  • Using automated tools to abuse our services
  • Violating any applicable laws or regulations

Content Guidelines

  • Ensure you have rights to translate uploaded content
  • Do not upload personal data of others without consent
  • Respect confidentiality and privacy requirements
  • Report any inappropriate content you encounter
Pricing & Payment Terms

Payment Terms

  • • Payments are processed securely through our payment partners
  • • Subscriptions renew automatically unless cancelled
  • • Refunds available within 30 days for annual plans
  • • Usage-based billing calculated monthly
  • • All prices exclude applicable taxes
Intellectual Property Rights

Your Content

  • • You retain ownership of your uploaded files
  • • You grant us license to process your content
  • • You're responsible for content legality
  • • We don't claim ownership of your translations

Our Service

  • • Doc-Translate.io platform is our intellectual property
  • • Our AI models and algorithms are protected
  • • Service improvements may use aggregated data
  • • Reverse engineering is prohibited
Limitation of Liability

Service Availability: We strive for 99.9% uptime but cannot guarantee uninterrupted service. Maintenance, updates, or technical issues may cause temporary unavailability.

Translation Accuracy: While we use advanced AI technology, translation accuracy may vary. Users should review translations for critical applications.

Liability Limits: Our liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.

Account Termination

By You

  • • Cancel subscription anytime
  • • Delete account through settings
  • • Export data before deletion
  • • Refunds per our refund policy

By Us

  • • Violation of terms
  • • Fraudulent activity
  • • Extended inactivity
  • • Legal requirements
Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Legal Team

support@doc-translate.io

Business Address

Doc-Translate.io Inc.
123 Legal Street
San Francisco, CA 94105